All about dinosaurs, fossils and prehistoric animals by Everything Dinosaur team members.
/Everything Dinosaur News and Updates

Updates from team members at Everything Dinosaur. Company activities, fossil hunting trips, information about Everything Dinosaur.

28 01, 2020

Rebor “Broodlord” X-REX Has Arrived

By | January 28th, 2020|Dinosaur Fans, Everything Dinosaur News and Updates, Everything Dinosaur Products, Main Page, Photos of Everything Dinosaur Products, Press Releases|0 Comments

Rebor “Broodlord” X-REX Has Arrived

The eagerly anticipated xenomorph/dinosaur crossover from Rebor has arrived at Everything Dinosaur.  The 1:35 scale “Broodlord” X-REX is now in stock.  Model collectors have got a new branch of the Rebor replica family tree to get excited about.  This detailed model has a wet-look about it, courtesy of the metallic colour scheme, our congratulations to the design team at Rebor for coming up with such an imaginative sculpt.

The New for 2020 Rebor “Broodlord” X-REX Figure

Rebor "Broodlord" replica.

The 1:35 scale Rebor “Broodlord” replica.  A team member at Everything Dinosaur has used a geology ruler to help show the size of this new for 2020 Rebor figure.  The model measures a whopping 43 cm in length!

Picture Credit: Everything Dinosaur

To view the new Rebor “Broodlord” X-REX replica and the rest of the Rebor range: Rebor Replicas, Models and Figures.

Your Flexible Friend!

The tailpiece fits neatly into the slot at the back of the model.  Do not be alarmed if your figure does not balance very well when first removed from its packaging.  Once that long, flexible tail has been inserted the figure is perfectly stable.  The rotatable arms, four back extensions and the extended tongue with the jaw can be found in a small, plastic bag at the bottom of the foam protection.  Carefully remove these pieces and fit into your model.  The beautifully sculpted tail, is quite flexible and we liked to pose our figure with the tail slightly curved round (as shown in the picture above).

Carefully Insert the Pieces to Create your Rebor X-REX

A view of the Rebor "Broodlord".

The model has rotable arms, a secondary jaw/tongue and four extensions on its back.

Picture Credit: Everything Dinosaur

Examine the back extensions carefully, each piece fits into its own bespoke slot on the model.  Adding the tongue/jaw element can be a bit a tricky, we suggest collectors examine the inside of the lower jaw of their model to identify the slot for this piece.  Take care when inserting the tongue, we found that to secure this part in place a cocktail stick or tweezers could be used to push the peg on the bottom of the tongue into the slot on the floor of the mouth.

A View of the Beautifully Detailed Head of the Rebor X-REX Figure

Rebor 1:35 scale X-REX model.

Charging towards you!  A view of the spectacular head of “Broodlord”.

Picture Credit: Everything Dinosaur

The Rebor Broodlord X-REX Metallic Variant (1:35 scale) is certainly an amazing model.  There are plans to introduce three more figures by the end of 2020.  A figure is expected every three months or so for the rest of the year, pictures of the proposed figures can be found on the back of the “Broodlord” box.  Collectors have a lot to look forward to in 2020.

The Shape of Things to Come – Four Figures in Total are Planned

Four figures in this Rebor range.

The four figures intended for this range are shown on the back of the box.  The figures are named, metallic, organic, plague and radioactive.

Picture Credit: Everything Dinosaur

This is an incredible model, it is a wonderful 1:35 scale science fiction figure.

23 01, 2020

Everything Dinosaur Wins Feefo Platinum Service Award

By | January 23rd, 2020|Adobe CS5, Everything Dinosaur News and Updates, Main Page, Press Releases|0 Comments

Everything Dinosaur Wins Top Feefo Award

Everything Dinosaur has been awarded the Feefo Platinum Trusted Service award, a newly created accolade that provides independent verification of a company’s customer service credentials.  Every year since Everything Dinosaur signed up to Feefo, the UK-based dinosaur company has won the Feefo Gold Trusted Service award and in recognition of the company’s continually high service standards, a new standard was introduced by Feefo for 2020 – platinum.

Everything Dinosaur Has Won Feefo’s Highest Award for Customer Service

Platinum Standard Service from Everything Dinosaur.

Everything Dinosaur has won the Feefo Platinum Service Award for 2020.

Picture Credit: Everything Dinosaur

A Prestigious Seal of Approval

The award is based on genuine feedback and ratings from Everything Dinosaur customers.  At present, Everything Dinosaur has over 450 published customer reviews and has a 5-star rating for customer service.  The Feefo Platinum Trusted Service award provides an independent seal of approval and demonstrates that an organisation is delivering exceptional customer service as rated by the customers themselves.

Feefo have given Platinum Trusted Service awards to businesses who have achieved the “Gold” standard for three consecutive years.  The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year and have achieved a service rating of at least 4.5 out of 5-stars.

Everything Dinosaur’s Certificate of Achievement – 2020 Platinum Trusted Service Award Winners!”

Feefo award for Everything Dinosaur

Everything Dinosaur has been awarded the Platinum Trusted Service award from Feefo.

Picture Credit: Everything Dinosaur

Commenting on the award a spokesperson from Everything Dinosaur stated:

“We are very proud and delighted to have received this new award from Feefo as this accolade genuinely reflects the views of our customers, who are the most important judges of all.  We all work hard to ensure that everyone who purchases from Everything Dinosaur is looked after properly.  We are continually striving to improve and we are looking forward to helping dinosaur model fans and collectors in what is going to be another very busy year for us.

Congratulating Everything Dinosaur on winning this very special award, the Director of Customer Success at Feefo, Steph Heasman added:

“The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers.  This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service.”

20 01, 2020

Stegosaurus armatus – Thank You Rebor

By | January 20th, 2020|Dinosaur Fans, Everything Dinosaur News and Updates, Everything Dinosaur Products, Everything Dinosaur videos, Main Page, Photos of Everything Dinosaur Products, Press Releases|0 Comments

Stegosaurus armatus – Thank You Rebor

In December, Everything Dinosaur received stocks of the 1:35 scale Rebor Stegosaurus armatus dinosaur model.  This beautiful figure is available in three colour schemes, “plain”, “woodland” and many team member’s personal favourite – “mountain”.  We had been asked to demonstrate how the tailpiece fitted into the model and we did produce a short video demonstrating how to insert the tail into the slot at the back of the figure, but we had more footage so we have posted up a slightly longer video that provides a little more detail about this excellent armoured dinosaur replica.

Thank You Rebor – Stegosaurus armatus “Mountain” Colour Scheme (1:35 Scale Dinosaur Model)

Video Credit: Everything Dinosaur

Providing More Information About the Rebor Stegosaurus armatus Figure

In this short video, (it is a little under one minute forty-five seconds in length), we show the “mountain” colour scheme figure as well as images of the two other colour variants “plain” and “woodland”.  We comment on the tailpiece and demonstrate how to connect it to the body.  In addition, we briefly discuss the fossil material that was once the type specimen for the Stegosaurus genus.  This fossil material was very incomplete, only the rear portion of the animal was preserved and only one iconic plate was found in association.  The fossils once ascribed to S. armatus, were replaced as the designated type material for the genus by much more complete Stegosaurus stenops material in a ruling by the International Commission on Zoological Nomenclature (ICZN), in 2013.

We take this opportunity to thank Rebor for producing such an excellent dinosaur model.

Stegosaurus might be an iconic dinosaur, but compared to the horned dinosaurs of the Late Cretaceous such as Triceratops and its close relatives, there remains a lot of debate as to the exact taxonomic make-up of the Stegosauridae.

The Rebor S. armatus Dinosaur Model is Available in Three Colour Variants

A trio of three Rebor Stegosaurus (S. armatus) models.

The Rebor 1:35 scale Stegosaurus (S. armatus) is available in three colour variants “plain”, “mountain” and woodland”.  Which one is your favourite?

Picture Credit: Everything Dinosaur

To view the Rebor Stegosaurus figures and the rest of the Rebor models and figures available from Everything Dinosaur: Rebor Replicas, Models and Figures.

Committed to Making More Videos Including Product Reviews

At Everything Dinosaur, we are committed to making and posting up more videos onto our YouTube channel.  We hope to put up a new video onto our YouTube channel every week, so long as other work commitments permit.

To view a recent blog post that contains our first, short video showing how to insert the tail into Stegosaurus armatus figure: The Tale of a Tail – How to Insert the Tailpiece into the 1:35 scale Stegosaurus armatus. model.

You can find the Everything Dinosaur YouTube channel here: Everything Dinosaur on YouTube.

18 01, 2020

Diplodocus Features on a Thank You Note

By | January 18th, 2020|Dinosaur and Prehistoric Animal Drawings, Dinosaur Fans, Everything Dinosaur News and Updates, Main Page|0 Comments

Diplodocus Says Thank You

Our thanks to dinosaur and fossil fan Caroline who on receipt of her delivery from Everything Dinosaur was inspired to send us a little thank you card illustrated with a sauropod sketch.  What a beautiful illustration of a dinosaur!  The drawing is entitled “Young Diplodocus Going for a Dip”.

A “Young Diplodocus Going for a Dip”

Young Diplodocus going for a dip.

A young Diplodocus going for a dip.

Picture Credit: Caroline Smalley.

Inside the card, Caroline had written:

“Thank you for your kindness, fantastic customer service and speedy delivery.”

You are most welcome, happy to help out where we can and thank you again for your card with the wonderful dinosaur illustration.

13 01, 2020

New for 2020 Wild Safari Prehistoric Animal Models in Stock

By | January 13th, 2020|Adobe CS5, Dinosaur Fans, Everything Dinosaur News and Updates, Everything Dinosaur Products, Main Page, Photos of Everything Dinosaur Products, Press Releases|0 Comments

New for 2020 Wild Safari Prehistoric Animal Models in Stock

The new for 2020 Wild Safari Prehistoric World prehistoric animal models are in stock at Everything Dinosaur.  All nine of the new models are now available, Concavenator, Dilophosaurus, Deinonychus, Edmontosaurus, Pachycephalosaurus and Qianzhousaurus, six dinosaurs plus Shringasaurus, Sarcosuchus and the marine reptile Ichthyosaurus.

The New for 2020 Wild Safari Prehistoric World Models (All Nine) are in Stock at Everything Dinosaur

Nine new models in stock at Everything Dinosaur

The new for 2020 Wild Safari Prehistoric World prehistoric animal models are in stock at Everything Dinosaur.

Picture Credit: Everything Dinosaur

To view all the new models and the rest of the prehistoric animal figures in the Safari Ltd range: Wild Safari Prehistoric World Models and Figures.

A Range Noted for its Scientific Accuracy

Safari Ltd has continued to build on its reputation for producing accurate prehistoric animal models and figures that reflect some of the latest scientific research and thinking.  For example, joining this award-winning range, is a replica of the Late Cretaceous hadrosaur Edmontosaurus.  Recent studies of fossil specimens from North America have led to palaeontologists postulating that this large ornithischian sported a soft comb-like crest on the top of its skull.  The Edmontosaurus figure has been given such an adornment, all part of Safari Ltd’s drive to reflect actual research into the Dinosauria and other long-extinct creatures from the past.

The New for 2020 Wild Safari Prehistoric World Edmontosaurus Has a Soft Comb

The new for 2020 Edmontosaurus model.

A close-up view of the new Edmontosaurus dinosaur model with its soft comb-like crest.  In this closer view of the model, the crest can be clearly seen, but not also the detail on the beak and the attention given to sculpting scales of different sizes and shape across the dinosaur’s body.

Picture Credit: Everything Dinosaur

A spokesperson from Everything Dinosaur commented:

“We are delighted to have all nine of the new for 2020 prehistoric animal models in stock.  The range and the quality of these models demonstrates Safari Ltd’s commitment to model collecting.  Everything Dinosaur has more than a hundred Safari Ltd figures available, in what is, a most impressive range of prehistoric animal and plant models.”

New Models Based on Recent Fossil Discoveries

Safari Ltd are quick to introduce models and figures that reflect relatively recent fossil discoveries.  Take for example, the excellent Shringasaurus model, it represents an extinct reptile (archosauromorph), that was only formally named and described in August 2017.

The Middle Triassic Horned Reptile of India – Shringasaurus

Shringasaurus indicus model.

Wild Safari Prehistoric World Shringasaurus indicus model.

Picture Credit: Everything Dinosaur

12 01, 2020

Everything Dinosaur Maintains Customer Service Standards

By | January 12th, 2020|Adobe CS5, Everything Dinosaur News and Updates, Main Page, Press Releases|0 Comments

Everything Dinosaur Maintains Customer Service Standards

Many companies struggle to maintain their customer service standards over the festive period.  The Christmas and New Year week in 2019 was particularly challenging with only Friday 27th December available to despatch orders that had been placed since the morning of the 24th December.  With only the Friday (27th), available to send parcels out prior to the weekend, when most of the mail network shuts down, these parcels would not have made much progress until being inevitably delayed again due to the New Year holidays.

However, at Everything Dinosaur we are happy to report that we have maintained our 5-star customer service and continue to lead the way in terms of our standard of customer support.

Everything Dinosaur Maintains a 100% Customer Service Record (Feefo)

100% service rating (Everything Dinosaur).

Everything Dinosaur service rating 100%.  This standard of service was maintained over the Christmas and New Year period.

Picture Credit: Everything Dinosaur

Feefo Independent Customer Reviews

Let’s take a look at some of the reviews and comments recorded by the independent ratings company Feefo over the busy festive period.

A review received from Jennifer stated:

“I have used this shop numerous times and always have had a first class service and I have a very happy son with the dinosaurs he wanted.”

Aldo from the Philippines, provided the following feedback:

“Excellent customer service, very quick to reply on my queries, fast shipping!”

Danielle from the USA writing about the Rebor foetus replicas (T. rex and Velociraptor) stated:

“The embryo dinosaurs were awesome…..the coolest things!  The delivery (to the U.S.) was fantastic….they got here superfast.”

Jacqui from Buckinghamshire, who had purchased a T. rex slap watch for her grandson wrote:

“Excellent service – the product arrived next day delivery”

Everything Dinosaur was a Recipient of Feefo’s Highest Award for Customer Service in 2019

Gold Trusted Service Award to Everything Dinosaur.

Feefo awards top marks to Everything Dinosaur.  A top customer service standard has been maintained throughout the busy holiday period by Everything Dinosaur

Picture Credit: Everything Dinosaur

A spokesperson from Everything Dinosaur commented:

“We know how important it is to support customers during the busy holiday period.  We were determined not to let our high standards slip and we are delighted to receive such positive feedback from our customers.”

Feefo will launch a new top standard of customer service this year.  The Feefo Platinum Trusted Service award recognises those businesses that go above and beyond to provide a consistently high level of customer service all the time.  This is the highest service recognition that Feefo has ever offered.  Everything Dinosaur team members are quietly optimistic that they might be considered for this award, having stuck their collective necks out and made a prediction about this at the turn of the year.

The first of these awards are expected to be announced towards the end of January, not too long to wait for our team members.

To read Everything Dinosaur’s predictions for 2020: What will this year have in store for us – our predictions.

A very big thank you to all our customers who leave feedback, reviews and comments.

6 01, 2020

Rebor Broodlord X-REX Pre-Order Available

By | January 6th, 2020|Adobe CS5, Dinosaur Fans, Everything Dinosaur News and Updates, Everything Dinosaur Products, Main Page, Photos of Everything Dinosaur Products, Press Releases|0 Comments

Rebor Broodlord X-REX Pre-Order Available

Rebor will be introducing four brand new, innovative figures this year which combine elements of science-fiction with the Dinosauria.  The first of these figures “Broodlord”, the X-REX metallic variant will be available from Everything Dinosaur around the end of February and this model is available now for pre-order.

Rebor “Broodlord” X-REX Metallic Variant Figure Available to Pre-Order from Everything Dinosaur

Available on pre-order "Broodlord" 1:35 scale Rebor model.

The Rebor “Broodlord” X-REX metallic variant figure is available on pre-order from Everything Dinosaur.

Picture Credit: Everything Dinosaur

To pre-order your Rebor “Broodlord” X-REX figure, simply visit this link: Click here to pre-order the Rebor “Broodlord” X-REX figure.

Science Fiction Combined with Science – Ne Plus Ultra!

Those talented people at Rebor have combined the anatomies of a Tyrannosaurus rex with an alien xenomorph to create this stunning and magnificently detailed collector’s item.  When Henry Fairfield Osborn described Tyrannosaurus rex in 1905, he justified the “tyrant lizard king” genus by stating:

“Tyrannosaurus, in reference to its size, which far exceeds that of any carnivorous land animal hitherto described”.   The famous American palaeontologist added…

“This animal is in fact the ne plus ultra for the evolution of the large carnivorous dinosaurs, in brief it is entitled to the royal and high sounding group name which I have applied to it.”

“Ne plus ultra” reflects Osborn’s view that T. rex was the ultimate theropod dinosaur, the apex in carnivorous dinosaur evolution.  It is true that more recent fossil discoveries have led palaeontologists to describe a number of gigantic and terrifying meat-eaters, but none have the popular appeal of the “tyrant lizard king”.

How fitting therefore for the design team at Rebor, to use a 1:35 scale Tyrannosaurus rex sculpt as the basis for this, the first of four fantasy figures that the company intends to introduce this year.

The Rebor “Broodlord” X-REX Metallic Variant

Rebor Broodlord (metallic variant).

The Rebor Broodlord X-REX Metallic Variant (1:35 scale).

Picture Credit: Everything Dinosaur

Rebor X-REX “Broodlord” (Metallic Variant)

Measuring around 43 cm from those monstrous, double jaws to the tip of that alien tail, this figure demonstrates stunning detail and the careful painting provides a demonic, wet-look to the model.  It certainly is a remarkable cross-over between two popular genres.  X-REX has a removable tongue, the arms can be rotated and placed in different poses and the tail is flexible, so it too can be posed in a variety of positions.

The Rebor X-REX “Broodlord” Figure

Rebor Broodlord (metallic variant).

The Rebor Broodlord X-REX Metallic Variant (1:35 scale).  The tongue can be removed, the arms repositioned and the flexible tail can be put into a variety of poses.  Create your own unique fantasy diorama!

Picture Credit: Everything Dinosaur

Pre-Order from Everything Dinosaur

The amazing Rebor Broodlord X-REX model (metallic variant) in 1:35 scale can be pre-ordered from Everything Dinosaur – purchase price £29.99 plus sales tax (if applicable) and postage.

No credit/debit card payment will be taken up front, no payment will be due until the product is in stock ready to ship.  Customers who log into their personal account at Everything Dinosaur can view any pre-orders that they make.  Naturally, pre-order products can be cancelled at any time.  No deposit to pay, no fees up front, just the reassurance that the customer has been able to secure an amazing model, all backed and supported by the 5-star, award winning customer service of Everything Dinosaur.

For those customers who prefer to use PayPal, they will simply be sent an email reminder asking them to complete transaction payment when the model is in stock and ready for release.

Rebor “Broodlord” X-REX Expected Around the End of February 2020

Rebor Broodlord (metallic variant).

The Rebor Broodlord X-REX Metallic Variant (1:35 scale).

Picture Credit: Everything Dinosaur

A wonderful science fiction/fantasy model from Rebor, the Rebor Broodlord X-REX metallic variant.  Customers can cancel pre-orders at any time before the payment falls due.

A spokesperson from Everything Dinosaur commented:

“We have set up a pre-order function at Everything Dinosaur in response to requests from our customers.  As model and figure collectors too, if our customers ask for something we try to deliver it.  Our customers can now order products before they are available, but there is no fee to pay up front, no need for a deposit, payments will be made on release of the figure when it is ready to despatch from our warehouse.  This is an additional service we are providing and with the imminent introduction of such an exciting Rebor figure as this X-REX, it seems a fitting time to roll this feature out.”

To pre-order your Rebor “Broodlord” X-REX 1:35 scale figure, click this link: Pre-order Rebor “Broodlord” X-REX here.

5 01, 2020

Scaling Up a Shringasaurus

By | January 5th, 2020|Adobe CS5, Dinosaur and Prehistoric Animal Drawings, Dinosaur Fans, Everything Dinosaur News and Updates, Everything Dinosaur Products, Main Page, Photos of Everything Dinosaur Products|0 Comments

Shringasaurus Scale Drawing

Everything Dinosaur team members are busy preparing for the arrival of new for 2020 prehistoric animal models from Safari Ltd.  One of the new figures is a replica of the Middle Triassic, horned archosauromorph from India called Shringasaurus (Shringasaurus indicus).  Plans are advanced as we prepare for the arrival of the models, team members are already compiling the fact sheets that are to be sent out with these new additions to our product portfolio.

For Shringasaurus, as with the vast majority of the prehistoric animal models we supply, a scale drawing has been commissioned, primarily for use with the fact sheet.

Everything Dinosaur’s Scale Drawing of the Horned, Middle Triassic Archosauromorph Shringasaurus

Shringasaurus scale drawing.

The archosauromorph reptile from the Middle Triassic of India – Shringasaurus indicus.

Picture Credit: Everything Dinosaur

Tale of the Tape

The actual model measures approximately 16.5 centimetres in length.  When Everything Dinosaur blogged about the formal naming and scientific description of this reptile back in the late summer of 2017* the length of this herbivore, based on the seven known specimens was estimated to have been around 3.5 to 4 metres.  Taking an average, Everything Dinosaur team members prepared the scale drawing (see above).  Although Safari Ltd do not publish a scale for these types of models, the new for 2020 Shringasaurus is in approximately 1:23 scale.

To read our blog post about the 2017* discovery: New Long-necked and Horned Stem Archosaur from India.

The New for 2020 Safari Ltd (Wild Safari Prehistoric World) Shringasaurus Model

New for 2020 Wild Safari Prehistoric World Shringasaurus.

The new for 2020 Wild Safari Prehistoric World Shringasaurus.  Everything Dinosaur’s commissioned illustration for this prehistoric animal seems to have captured the detailing in the Safari Ltd model quite nicely.

Picture Credit: Everything Dinosaur

Model collectors and dinosaur fans can expect all the new for 2020 Safari Ltd prehistoric animal replicas to be in stock at Everything Dinosaur in the near future.

In the meantime, click this link to see the range of Safari Ltd models and replicas currently in stock at Everything Dinosaur: Safari Ltd – Wild Safari Prehistoric World Models and Figures.

1 01, 2020

Happy New Year from Everything Dinosaur

By | January 1st, 2020|Adobe CS5, Dinosaur Fans, Everything Dinosaur News and Updates, Main Page, Press Releases|0 Comments

Happy New Year from Everything Dinosaur

Wishing all our customers, web log readers, Facebook fans, followers on Instagram and social media friends a very happy New Year.  The start of another decade of dinosaur and prehistoric animal news stories and fossil discoveries.

Wishing All our Customers and Readers a Very Happy New Year

Happy New Year from Everything Dinosaur.

Team members at Everything Dinosaur would like to wish all our customers, readers and social media followers a very happy New Year.  Can you spot the dinosaur?  Can you spot the pterosaur?

Picture Credit: Everything Dinosaur

Team members have lots of exciting plans for the next twelve months.  Many more dinosaur and prehistoric animal models will be added to our already huge portfolio, the first of the new for 2020 models should be with us in just a few weeks.

Wishing all our customers and readers a wonderful, peaceful and prosperous 2020.

Given our plans, we think it is appropriate to also say: Feliz Año Nuevo, Bonne Année, Frohes neues Jahr, Felice Anno Nuovo, Feliz Ano Novo, Akemashiteomedetōgozaimasu …

31 12, 2019

Everything Dinosaur Has Maintained the Feefo Gold Trusted Service Award for the Whole of 2019

By | December 31st, 2019|Adobe CS5, Dinosaur Fans, Everything Dinosaur News and Updates, Main Page, Press Releases|0 Comments

Maintaining the Feefo Gold Trusted Service Award for 2019

Everything Dinosaur has continued to maintain its very high customer service standards throughout the whole of the festive period.  Furthermore, the UK-based dinosaur themed company has maintained the Feefo Gold Trusted Service award throughout the whole of 2019.  Everything Dinosaur has been awarded the highest accolade by Feefo, the independent ratings company for the last three years.

Everything Dinosaur Has Maintained the Highest Standards of Customer Service Throughout 2019

Feefo certificate of excellence (2019).

Everything Dinosaur has once again, maintained the very highest standards of customer service.

Picture Credit: Everything Dinosaur

Hundreds of Reviews from Real Customers

There are hundreds of customer reviews on the Everything Dinosaur website.  Every single one of them has been independently verified by Feefo.

Some examples of recent customer reviews for Everything Dinosaur:

Rustam from Azerbaijan wrote:

“I would definitely recommend them and continue purchasing the models and other prehistoric accessories from Everything Dinosaur.”

Basit Ali (Qatar), stated:

“Everything Dinosaur is one of the best things that ever happened in my life.  I came here late but I think to me personally their customer service is nearly unbeatable as not even once I have regretted my purchase from them.  I highly recommend shopping with these guys, you do it once and you’ll come again yourself.

Thank you, Everything Dinosaur!”

Everything Dinosaur Committed to Maintaining Customer Service Excellence

Top marks from Feefo for Everything Dinosaur customer service.

Maintaining 100% customer service all year round.

Picture Credit: Everything Dinosaur

Donovan from Canada provided a review about our delivery of the limited edition Papo Spinosaurus model:

“Great service all around and they always make it easy to get what you like.  Did an amazing job with Papo limited Spinosaurus and getting figure to me in great time and boxed up so nothing could happen to it on its travels.”

Our customers in the UK think a lot about us too.

Recently, we received a review from Abigail she wrote to say:

“I have bought from this website twice now and their customer service is excellent.  Speedy delivery and items arrived in perfect condition.  The information sheets are a welcome bonus, making the dinosaurs brilliant presents for the dinosaur enthusiasts in my life!  I have emailed queries and spoken to them on the phone and in both situations my questions were answered politely, quickly and fully.  I have no complaints at all.”

In her 5-star review Courtney stated:

“Fantastic service as always – went above and beyond in fulfilling my order.”

Writing about his purchase of the CollectA Hydrotherosaurus dinosaur model Raymond commented:

“Excellent item, service, and value.  Fully recommended to all.”

Top Marks for Everything Dinosaur

5-star service from Everything Dinosaur.

5-star service from Everything Dinosaur throughout the whole of 2019.

Picture Credit: Everything Dinosaur

2020 – A New Service Challenge (Platinum Trusted Service Award from Feefo)

With Everything Dinosaur, every day is all about delivering top-notch customer service.  Since we signed up with Feefo we have been consistently one of the highest rated of all their clients.  As a result of the endeavours of businesses like us, Feefo have decided to introduce a very special award which recognises consistently high levels of customer service.  The Platinum Trusted Service award is due to be launched next year and Everything Dinosaur is hotly tipped to be amongst the first organisations in the world to be awarded this accolade.

The Platinum Trusted Service award recognises those businesses that go above and beyond to provide a consistently excellent service and dedicate themselves to acing their customer experience year after year.  We hope to post up news of this award in the near future.

A spokesperson from Everything Dinosaur commented:

“We appreciate that this time of year can be a stressful time for shoppers, we have continued to maintain our customer service and support channels and we have done all we can to help and assist our customers.  Our work is reflected in our consistently high customer service rating.  We are truly proud and humbled to have received such praise and positive feedback from our customers over many years.”

To see what all the fuss is about, Everything Dinosaur’s Feefo reviews can be found on the company website here: Everything Dinosaur’s website.

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