Everything Dinosaur team members conduct regular reviews of our website: Everything Dinosaur.
Our website has been praised for its ease of use, visitors find it easy to navigate and it is designed to be very customer friendly. However, we do not intend to rest on our laurels and as we believe in continuous improvement, we are working with our IT specialists and top consultants to provide an even greater customer experience.
One of the things we are testing is the addition of short product videos to our website. We already provide lots of images of the prehistoric animal themed items that we sell, but a video showcasing the product can often help customers to understand the model better. For example, we can show articulated jaws, flexible tails and poseable arms. If a video shows a team member holding the figure, then viewers can instantly get an idea of the model’s size.
Improving an Award-winning Website
This month (January 2022), Everything Dinosaur was awarded the Feefo Platinum Trusted Service award, the highest accolade for customer service. The company’s commitment to helping customers is at the very heart of our business and creating videos of products we sell should help to inform and to educate our website visitors.
We want to provide showcases for the range of prehistoric animal models that we stock. Actual footage of the replica shot by us. Shortly, we will post up a video that looks at the Rebor Smilodon populator Stray Cat in the plain colour variant and we would like your views. The video will be up in a couple of days – we would love to hear what you think of this method of showcasing prehistoric animal models.
A spokesperson from Everything Dinosaur commented:
“Unlike many companies, which do not physically stock items but rely on them being despatched to customers from China, we actually bring prehistoric animal models into our own warehouse. We have access to the replicas and we can shoot videos using the actual models rather than just relying on images that the manufacturer sends out. We can then give our customers much more visual information about a particular product and produce videos that show the figure from every angle.”
YouTube subscribers will be given the opportunity to have an exclusive first view of the Rebor Smilodon video. Team members at Everything Dinosaur will be asking for feedback and comments prior to the video going live on the Everything Dinosaur website.
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