5-Star Feedback from Customers All Over Europe

By | September 20th, 2020|Everything Dinosaur News and Updates, Main Page, Press Releases|0 Comments

5-Star Feedback from Customers All Over Europe

Things are difficult at the moment but team members at Everything Dinosaur are doing all they can to maintain the high levels of service our customers have come to expect.  Throughout this COVID-19 pandemic we have been able to maintain our 5-star customer service rating from the independent ratings company Feefo.  We understand that on-line shopping has become the mainstay for many people, others have just started out using the internet to make purchases.  With the festive season approaching and more lockdown measures likely to follow suit, Everything Dinosaur is doing all it can to ensure that parcels are despatched promptly and that our customers get the support and assistance they require.

Everything Dinosaur Maintaining the 5-star Service Rating

Everything Dinosaur 5-star Feefo rating.

5-star rating for Everything Dinosaur.  Our top service rating has been maintained throughout the COVID-19 pandemic.

Picture Credit: Everything Dinosaur

Customers Provide Feedback to Everything Dinosaur

Feefo are an independent provider of reviews, one of the largest organisations of their kind in the world.  Feefo is committed to collecting genuine customer feedback on behalf of the businesses that they work with, such as Everything Dinosaur for example.  To stop people from leaving fake reviews, Feefo contacts customers directly following their purchasing experience and invites them to leave a review.  Everything Dinosaur has received thousands of reviews, all of them are then uploaded for all the world to see.

Visit Everything Dinosaur’s page on Feefo: Everything Dinosaur on Feefo.

Everything Dinosaur Received the Highest Customer Service Award from Feefo in 2020

Platinum Standard Service from Everything Dinosaur.

Everything Dinosaur has won the Feefo Platinum Service Award for 2020.

Picture Credit: Everything Dinosaur

As an example of what our customers think about us here are a selection of recent reviews from customers in Europe.

Edoardo from Italy provided feedback:

“Precisi, competenti e affidabili.  Avevo già acquistato da loro e sapevo che non mi sarei sbagliato.”

This translates as “precise, competent and reliable.  I had already bought from them and knew I wouldn’t be wrong.”

Grazie for your kind comments Edoardo.

Pablo from Spain wrote:

“A really great community who put a lot of effort into compiling the best collections of prehistoric creatures from brands all around the world and to make them accessible for anyone at reasonable shipping prices.  If you have any questions they are fairly quick to answer.  I also value the fact that they make educational content with up-to-date scientific information to show which figures are better depicted.  As a dinosaur and prehistoric life enthusiast, I can’t recommend this site enough!  Congratulations to all the team and staff of Everything Dinosaur from Valencia, Spain!”

Our thanks Pablo, gracias.

 

Mate from Hungary stated:

“Excellent service and fast administration.  Fantastic figure.  Very nice.”

Thank you for your kind comments Mate – Köszönöm.

We are grateful for all the feedback and comments we receive, our thanks to everyone who provides us feedback, it helps to make us a better business.