Gold Trusted Service Award 2018
Everything Dinosaur has been awarded the Gold Trusted Service Award (2018) by FEEFO. FEEFO is an independent global ratings company that operates worldwide. Everything Dinosaur has partnered with FEEFO since the new company website went live around twelve months ago. Over this period, we have been able to maintain very high customer ratings for our service and products, this has resulted in FEEFO recognising Everything Dinosaur’s efforts by awarding the most prestigious accolade of all. When it comes to dinosaur toys, models and games, it looks like Everything Dinosaur’s service can’t be beaten.
Everything Dinosaur is Awarded FEEFO’s Highest Accolade – Gold Trusted Service Award
Picture Credit: FEEFO
Top Marks for Customer Service
In an email sent by Andrew Mabbutt, the Chief Executive Officer of FEEFO, we were informed that we had achieved the highest grade of customer service and as a result, Everything Dinosaur had been recognised with the awarding of this prestigious accolade. To be afforded the honour of Gold Standard, a company has to maintain an average service score of 4.5 out of 5 over a sustained period. Everything Dinosaur has a 5 out 5 (100%) customer service rating.
Gold Trusted Service Award from FEEFO
Picture Credit: FEEFO
Collecting feedback and reviews from customers is a powerful way of engaging with Everything Dinosaur’s customer base. It helps Everything Dinosaur to maintain trust and to have a bigger on-line presence. Real customers providing real feedback about our products and customer service.
A spokesperson for the UK-based dinosaur company stated:
“We are delighted to have been awarded the highly respected Gold Trusted Service accolade from such a reputable company as FEEFO. We feel very honoured and would like to take this opportunity to thank all our customers who have taken the time and trouble to provide feedback to FEEFO.”
Over 1,500 Customer Comments
Since Everything Dinosaur partnered with FEEFO twelve months ago, the company has received around 1, 500 customer reviews and comments. In the first six weeks of 2018, Everything Dinosaur has received nearly 100 customer feedback reports and the company’s service rating has been maintained at 100% (five out of five stars).
Our thanks once again to all our customers and dinosaur fans who have taken the time and trouble to provide feedback about our products and customer service.
To view the range of dinosaur and prehistoric animal themed toys, games and models available from Everything Dinosaur: Visit Everything Dinosaur