All about dinosaurs, fossils and prehistoric animals by Everything Dinosaur team members.
21 11, 2014

Facebook and Facebook “Likes”

By | November 21st, 2014|Everything Dinosaur News and Updates, Press Releases|0 Comments

Getting “Likes” on Facebook

Since Everything Dinosaur joined Facebook in the last few days of September 2010, we have slowly and surely built up our Facebook fans and “likes”.  Today, we have 1,429 likes and we feel that every single one of them has been earned.  We try very hard to give our customers and fans the very best customer service that we can.  We are passionate about palaeontology and we really care about the products and services that we offer.  We have noticed recently that a couple of Facebook pages that we ourselves have been following have suddenly seen their number of “likes” shoot up, not by a few dozen over the course of several days, but by tens of thousands in one case.  We suspect that these “likes” are not entirely genuine, that they have been purchased from a “like farm” or some such other company.

Everything Dinosaur’s Facebook Header

Everything Dinosaur on Facebook.

Everything Dinosaur on Facebook.

Picture Credit: Everything Dinosaur

Whilst reviewing the spam comments picked up on our schools website, we noticed the following comment, clearly an advertisement from one such “like farm” or a company selling similar services.  We have not included the web address of the firm concerned but this is what the comment said:

“Here is the scenario, you tell people to visit your Facebook page and when they get there they see something like ten likes.  This is tantamount to walking in to an empty restaurant at lunch hour!  Kind of makes you nervous doesn’t it?  This does not have to be the case.  Now you can buy 100 percent safe and REAL likes and followers for facebook, instagram, twitter and youtube.  These are not fake bot-generated likes.  They are from real and active users.  This means you will not only boost your appearance but you will also benefit from engagement and potential sales not to mention that a more active social profile will also rank you better with Google.  It is a win-win situation.  Check out xxxxx for more details – I know you will be glad you did!”

Facebook “likes” Should be Earned not Purchased

At Everything Dinosaur, we believe that “likes” or any other endorsements have to be earned.  There are no short-cuts to building a genuine two-way relationship with customers and we think most customers can see through such dubious marketing activities.  It is highly unlikely that the Facebook page visited just a couple of days ago has suddenly generated thousands of Facebook “likes” with hundreds of people talking about them, rather than the few dozen or so earlier in the week.

We believe customer service is the key to getting "likes".

We believe customer service is the key to getting “likes”.

We have asked a couple of customers who we have been in touch with today to give us a “like” on our Facebook page if they liked our customer service.  One of these was the lady who telephoned us to say her parcel had not arrived, within a few minutes, we had checked on when the order had been despatched and emailed her with some useful information to help find the missing dinosaurs.  As the order had been sent to a company, we suggested that the intended recipient should check with the reception desk/mail room to see if the parcel had been put somewhere.  Sure enough, an enquiry at the mail room led to the safe recovery of the dinosaurs.

This customer emailed us to confirm that everything was fine and dandy.  The customer said:

“Just to let you know that the parcel was indeed at the office, the post room managed to lose it but it has now been found so no small dinosaurs are AWOL in central London 🙂  Thank you very much for your assistance, I have been very impressed with the customer service.”

Feel free to visit Everything Dinosaur on Facebook: Our Facebook Page have a look round, add a comment or two if you wish and if you think we are worth it, please give our Facebook page a “like”.

The second person we asked to give a “like” to the Everything Dinosaur Facebook page today, was the lady who telephoned before placing an order to check when she might receive a dinosaur themed dressing up costume, should she place an order with us this morning.  She needed the costume for Tuesday and did not want to order the item, if there was no way that it could get to her.  The team member who took her call was able to reassure her, to ensure that her order was prioritised and to personally check that the order was despatched in the afternoon, as promised.  That person was then also able to swap the dressing up costume for a larger size when the customer telephoned again to say that she might have ordered the wrong size by mistake.

These sort of things are what we do, our customer service helps explain how, slowly and surely, the team here have managed to build up 1,429 genuine “likes” our on Facebook page.  We really do appreciate all the likes, comments, feedback and reviews that we receive and we would like to take this opportunity to thank everyone for giving Everything Dinosaur’s Facebook page a “like” – all 1,429 of you.

Oops, our mistake 1,430 likes.

21 11, 2014

Year 2 and Year 3 Get to Grips with Dinosaurs and Fossils

By | November 21st, 2014|Key Stage 1/2|Comments Off on Year 2 and Year 3 Get to Grips with Dinosaurs and Fossils

St Mary’s Catholic Primary School Children Learn About Fossils and Dinosaurs

It has been a very busy Autumn term for the dinosaur experts at Everything Dinosaur.  There have been so many school visits to fit into their teaching schedules.  For example, this week one of our fossil experts was at St Mary’s Catholic Primary School working with Key Stage 1 and Key Stage 2 pupils.

Year 2 students (Wharfe class) had been learning about animals that lived in the past and trying to answer the question “Would a dinosaur make a good pet?  A dinosaur themed workshop helped the eager, young palaeontologists to see some of the disadvantages of having a Triceratops in the back garden, or taking an Ankylosaurus to school.  The children had prepared lots of questions and prior to the visit the teaching team had been exploring eggs and identifying which types of animals are egg layers.   All the information was being posted up on the classroom’s topic wall.

A Colourful Topic Wall for Dinosaurs in the Year Two Classroom

Lots of information about dinosaurs being posted up.

Lots of information about dinosaurs being posted up.

Picture Credit: Everything Dinosaur

The dinosaur workshop linked nicely into the science topic for the term.  Wharfe class were looking at living and non-living things with a specific emphasis on dinosaurs and other prehistoric animals.  The children were helping to sort out and classify things in accordance as to whether they are living today, extinct or never alive.   The Everything Dinosaur team member set a couple of extension activities for the class, in support of the teaching team.  The focus will be on helping the children to devise charts, posters and fact sheets, all part of working scientifically.

To request further information about a school visit from Everything Dinosaur: Contact Everything Dinosaur

Swale class (Year 3) were learning all about rocks, fossils and soil.  This was an opportunity to ask Everything Dinosaur how fossils are formed and what they are made of.  The leader of the dinosaur workshop set up an experiment for the children so that they can explore how fossils form.  Lots of photo opportunities for the teacher Mrs Hunt!   Year 3 had been set the learning challenge of looking at rocks and their properties, with a view to working out what rocks tell us about how the Earth was formed.  Everything Dinosaur was able to explain about sedimentary rocks and where fossils can be found and the sort of rocks likely to contain them.

A Table with Lots of Different Types of Rocks

Lots of rocks to study, we love the colourful magnifying glasses.

Lots of rocks to study, we love the colourful magnifying glasses.

Picture Credit: Everything Dinosaur

Swale class were also set one of our challenges as part of a series of extension activities.  We can’t wait to hear about how the children tackled this challenge.

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